Terms of service

Overview
This website is operated by Malong Maguindanaon. Throughout the site, the terms “we”, “us” and “our” refer to Malong Maguindanaon. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before accessing or using our website.

Online Store Terms
By using this site, you confirm that you are at least the age of majority in your place of residence, or you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

Products and Services
All products are handwoven and may have slight variations in color, pattern, and texture. These are natural characteristics of handcrafted textiles and are not considered defects.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

Pricing and Payments
All prices are listed in Philippine Peso (PHP) unless stated otherwise.

We reserve the right to modify prices at any time without prior notice.

Orders will only be processed after full payment has been received and confirmed.

Shipping
Please refer to our Shipping Policy for full details regarding processing times, delivery, and responsibilities.

Returns and Refunds
All sales are final. We do not accept returns, exchanges, or refunds, except in cases where the item received is damaged or incorrect. Please refer to our Return & Refund Policy for more information.

Accuracy of Information
We strive to ensure that all product descriptions and details are accurate. However, we do not guarantee that all information is completely error-free.

Third-Party Services
We may use third-party services such as payment providers and shipping couriers. We are not responsible for any issues arising from these external services.

Limitation of Liability
We shall not be held liable for any direct or indirect damages arising from the use of our products or website.

Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

Contact Information
For questions regarding these Terms of Service, please contact us through our official channels.

By using this website, you acknowledge that you have read and agreed to these Terms of Service.

Thank you for supporting handcrafted Inaul.